Terms of service
Welcome to Valeriusa ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how Valeriusa collects, uses, discloses, and protects your information when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
---
1. Information We Collect
We collect different types of information to provide and improve our services.
1.1 Personal Information
When you use our store, we may collect:
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via payment providers)
Order history
Account login information (if applicable)
1.2 Non-Personal Information
We may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on website
Referring website
1.3 Information You Provide Voluntarily
This includes information provided when you:
Contact customer support
Subscribe to newsletters
Fill forms
Participate in promotions or surveys
---
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Deliver products and services
Provide customer support
Send order confirmations and updates
Improve our website and services
Prevent fraud and ensure security
Send marketing communications (only with your consent)
Comply with legal obligations under Indian law
We do not sell your personal information to third parties.
---
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience.
Cookies help us:
Remember your preferences
Keep you logged in
Analyze website traffic
Improve website performance
You can disable cookies in your browser settings, but some features may not work properly.
---
4. Third-Party Services
We may use trusted third-party providers, including:
Payment gateways (Razorpay, PayU, Stripe, etc.)
Shipping partners
Analytics services (Google Analytics)
Email marketing providers
These third parties only access necessary information to perform their services and are obligated to protect your data.
We are not responsible for third-party privacy practices.
---
5. Payment Information
We do not store your debit/credit card details. Payments are securely processed through certified payment providers compliant with RBI and PCI-DSS standards.
---
6. Data Security
We implement reasonable security measures to protect your information, including:
Secure servers
SSL encryption
Restricted access to personal data
Regular security monitoring
However, no online system is completely secure, and we cannot guarantee absolute security.
---
7. Data Retention
We retain your information only as long as necessary to:
Fulfill orders
Provide services
Meet legal obligations
Resolve disputes
---
8. Your Rights (Under Indian Law)
As a customer, you have the right to:
Access your personal information
Request correction of incorrect data
Request deletion of your data
Withdraw consent for marketing
Request information on how your data is used
To exercise your rights, contact us at:
📧 [sohamn1207@gmail.com]
---
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
---
10. Sharing of Information
We may share your information only with:
Payment processors
Shipping partners
Legal authorities (if required by law)
Service providers helping operate our business
We never sell or rent your personal data.
---
11. Legal Compliance (India)
This Privacy Policy complies with applicable Indian laws, including:
Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Digital Personal Data Protection Act, 2023 (DPDP Act)
---
12. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with the updated date.
---
13. Contact Information
If you have questions about this Privacy Policy, contact us:
Store Name: Valeriusa
Email: sohamn1207@gmail.com
Business Name: [Insert Legal Business Name]
Address: [Insert Business Address]
Phone: [Insert Phone Number]